Austin Energy Scam Alert
Thursday, March 2, 2017
There have been a number of property managers that have been receiving calls stating that Austin Energy will shut off their electricity unless they pay them immediately. If you or the individual suite/office receive a call like this it is more than likely a scam that has resurfaced.
Please remain alert. The phone number that I have been giving is 512-264-9107 ext. 305. If you see this number on your caller ID please be careful.
- Because of security reasons Austin Energy does not notify a customer by phone that they are coming to shut off their electricity
- Only Austin Energy service trucks will be sent out to disconnect a service
- We do not schedule to come out to shut off you electricity and agree to receive payment when someone arrives
- As always you can always contact us to verify