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Start |
End |
Location |
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Event Registration |
| 19 Jul 2006 |
11:30 AM |
1:00 PM |
Crowne Plaza Hotel (formerly Red Lion)
6121 N I 35 (Hwy 290 and IH35)
Austin, TX
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Registration has ended. |
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Registration deadline Monday 7/17 @ 5:00 pm - Contact Amy@aafame.org for availability.
A+ Customer Care
Your job involves using your technical expertise to solve problems. Yet it also means talking with other people--be it customers, clients, or co-workers. Most of the time, you are a natural at this too. But sometimes things don’t go as well as you’d like. This presentation will help you be a stronger communicator at work. Best of all, the practical ideas will be easy for you to try on the job right away.
Speaker Information
Mark Butland is an award-winning professor, researcher, public speaking coach and inspirational keynote speaker. His corporation, Business Communication International, INC., focuses on businesses, helping them enhance the lines of communication.
With nearly 20 years of college and university teaching experience Mark has been the recipient of several teaching excellence awards. Mark’s latest efforts include a book “Public Speaking: Choices for Effective Results,” (March, 2006; Kendall-Hunt Publishing Company) and a series of Audio Compact Disks dealing with fear of public speaking (May, 2006; McLeod Publishing Company). Additionally he has published instructor editions of textbooks in interpersonal communication and public speaking.
Mark’s keynote address: “Magnificently Flawed: Three Keys to Becoming Authentic” challenges audiences to recast their weaknesses into magnificence. His own unique experiences from a lifetime struggle against blindness and vision problems are entertaining, poignant and instructive. Invite Mark to speak to your employee or community group. You will never feel complacent again.
Mark is available for consultation and has conducted successful workshops on public speaking, interpersonal and conflict skills in the workplace, improving sales, and relationship growth and enrichment. His presentations and workshops have been well received at Motorola, 3M, Tyson Foods, McLennan Community College, International Communication Association, Wacenhut Corp., City of Austin, Texas Department of Health and Homebuilders Association of Greater Austin, the Austin Chamber of Commerce, and Dell, among others.
Learn more at www.markbutland.com
We will be conducting a Fan Drive Contest to benefit Family Elder Care.
Sponsored by: Worth Hydrochem
Member $22 if paid online or at the door and $25 if invoice requested.
Non-Member $28.00 paid online or at the door.
Reservation for event due by Monday 7/17/06 5:00 pm.
Menu:
Stuffed Herb Chicken & Salisbury Steak
Fresh Garden Greens Salad with Assorted Dressings
Artichoke Salad
Roasted Red Garlic Mashed Potatoes
Rice Pilaf
Fiesta Corn
Fresh Garden Vegetable Medley
Cheesecake Extravaganza
Iced Tea, Coffee and Water
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